Last Updated on April 23, 2019

This privacy policy (“Privacy Policy”) describes the practices of Frictionless Enterprises, LLC. (“Frictionless” or “we” or “us”) regarding the Personal Data and Anonymous Data (each as defined below) that we collect from users of our website (https://www.gohyer.com, the “Site”), the Hyer mobile application (the “App”), or any related services that we provide. The Site, the App, including without limitation communications and information (whether in writing, orally, or otherwise) provided by Frictionless, and any related services provided by Frictionless are hereinafter collectively referred to as the “Hyer Platform.” This Privacy Policy is incorporated into, and considered a part of, the Terms of Use, currently located at https://www.gohyer.com/Legal/Terms/Detail/

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Hyer Platform. By accessing or using the Hyer Platform, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Hyer Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Privacy Policy applies to information we collect: (i) on the Site; (ii) in email, text, and other electronic messages between you and the Site; (iii) through the App; and (iv) via any related services we provide. It does not apply to information collected by: (a) us offline or through any other means, including on any other website operated by Frictionless or any third party (including our affiliates and subsidiaries); or (b) any third party (including our affiliates and subsidiaries).

Our use of information collected through our service is limited to the purpose of providing the service for which you have engaged Frictionless.

The specific information we collect through our service is dependent on how you use our service:

  • You may use the Hyer Platform as a “Tasker”, which means we collect information such as that needed to onboard you, run a background check, notify you of suitable tasks, provide you with information, and updates relating to tasks and pay you for work performed.

  • You may use the Hyer Platform as a “Customer”, which means we collect information such as that needed to promote tasks you have to Taskers, provide you with updates relating to those tasks, and charge you for work performed.

By submitting or making available Personal Data or Anonymous Data through the Hyer Platform, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data and Anonymous Data in accordance with this Privacy Policy.

Information Collection

We collect Personal Data and Anonymous Data from you when you visit the Site, when you use the App and when you send us information or communications:
Personal Data” means data that allows someone to identify or contact you, including, for example, your name, phone number, zip code, location and e-mail address.

Anonymous Data” means data about you that is not associated with or linked to your Personal Data.

We collect Personal Data (non-sensitive Personally Identifying Information (“PII”)) from you, such as first and last name, phone number, zip code, e-mail, professional title, company name, and password, when you use the Hyer Platform, or post information in our support system. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us.

We also collect other types of Personal Data that you provide to us voluntarily, such as browser version, operating system and version, phone model and version, and other requested information if you contact us for support. We may also collect Personal Data at other points in the Site or the App that state that Personal Data is being collected.

Third Party Service Providers

In addition, our third-party payment processors and background check processors on our behalf may collect sensitive PII including your credit card number, bank account information and social security number when you use the Hyer Platform, for the purpose of providing services that are an integral part of our services, such as running background checks and paying you for work done. All sensitive PII is retained by the third-party payment processors and background check processors.

  • 1. Your physical or electronic signature.

  • 2. A description of the material that has been taken down and the original location of the material before it was taken down.

  • 3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.

  • 4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which the address is located (or if you are outside of the United States, that you consent to jurisdiction of any judicial district in which the service provider may be found), and that the you will accept service of process from the person or company who provided the original infringement notification.

  • 5. Email your counter notice to our DMCA Agent:

  • Rick Chapo
    P.O. Box 373
    Pine Valley, California 91962
    Phone: (800) 804-7260
    Email: complaint@dmcaagentservice.com

Repeat Infringer Policy

We take copyright infringement very seriously. Pursuant to the repeat infringer policy requirements of the Digital Millennium Copyright Act, we maintain a list of DMCA notices from copyright holders and make a good faith effort to identify any repeat infringers. Those that violate our internal repeat infringer policy will have their accounts terminated.

Our Business Information:

Frictionless Enterprises, LLC
299 Park Avenue
New York, New York 10171
Hyer App
Frictionless Enterprises.com